Decent benefits, but the quota makes it difficult to stay. - Best Buy Computer Sales Associate Best Buy Employee Review

3.0
21 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Great people, you love teck you'll be surrounded by others who love it too Place to learn and build a career, I've seen people move up within the store through my two years. Especially in Geek Squad and Customer Service. If you love the tech you sell, the goals they set for you will be fun to achieve! Great discounts!

Cons

These same goals can haunt you every month if you're not constantly looking to make a sale. Depending on which department you work in, you could be stuck having to meet ridiculous goals. For example, in the Computer department, the team was expected to make $1100-$1300 an hour on our slowest months. Other departments cap at $650 an hour which is so much more manageable. If you begin to fall behind on your goals, the management's true colors will show. Some of them will be understanding and coach you through the process of selling products effectively. However, some can resort to very offensive critiques and will threaten to fire you. I heard a story from one person who said when they were failing to meet their goals for three months in a row, so the general manager told them, "You better start getting ready to flip burgers the way you're selling."

Explore other reviews about Best Buy

5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Did what they said they would

Cons

No issues happy while was there

1.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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