Decent place to work, and for most people its better than 99% percent of the jobs they've had before. - Geek Squad, Agent (CIA) Best Buy Employee Review

4.0
15 Jul 2008
Recommend
CEO approval
Business outlook

Pros

Better than average pay, there is always someone to go to when you don't know the answer to a problem. Everyone is generally nice. Work environment is clean. Beats the hell out of fast food. If you happen to not have a college degree this is a place where you can move up, whether you start in sales or services. Also if you didnt have the chance to go to college provides an excellent tuition reimbursement program, $3500 for undergrad $5500 for grad school.

Cons

It's retail. For geeksquad CIA's, customers are usually incompetent. If you don't feel like dealing with people work in stocking or as an autotech and generally you can get away without interacting with too many people. Also for CIA's I would recommend working in a standalone geeksquad store as apposed to the precincts within bestbuy.

Explore other reviews about Best Buy

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great management Helpful Staff Opportunities to grow

Cons

If you start out on registers up front it can be difficult to learn on the floor and find a department especially if you are not selling enough credit cards and memberships

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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