If you are a hard worker who wants to work retail [and loves technology], Best Buy is your place. - Customer Assistant Best Buy Employee Review

5.0
29 May 2008
Recommend
CEO approval
Business outlook

Pros

Compared to the world of retail jobs, Best Buy tries to hide this and make it seem like a job of much higher status. This presentation that Best Buy displays to new employees empowers you to work in a more respectable manner rather than you thinking that you have a lesser-status job. Next, they do not throw you into the battlefield immediately, they make all employees work one month without the blue shirt in order to be trained on and off the store floor. You don't have to know a whole lot about technology to get a job at Best Buy, overtime you are trained to learn about the products that are sold and how they benefit the customer's needs. The discount is unrivaled to any electronics and\or department store. I can't provide the details on it due to confidential issues, but it is generous.

Cons

Once you are fully trained, you are expected to make sales like a machine. Getting management to notice your great sales is overshadowed by any time you don't perform as well. If we we're commission based in some way, it would truely make efforts to sell products more worth it. You also have to constantly track your sales on a sheet, which gets very tedious and actually hinders you from making more sales. Most of the time it doesn't even seem like management has time to look at those sales tracking sheets anyway. Overall though, if you plan to work retail, Best Buy still shines over your other options.

Explore other reviews about Best Buy

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

A lot of PTO and good benefits

Cons

There is some micromanaging that takes place and might get hectic at times.

1.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

They were super flexible with my school schedule, and I had a lot of great experiences with people and managers. Really broadened my speaking and sales skills, which has massively improved my ability in interviews and the like.

Cons

I had some really bad managers sometimes. If we close at 9 and we're supposed to be out at 9:30 why are we consistently leaving at 11/12? Why do we have people on staff that obviously make other staff uncomfortable? Why am I guilt tripped because I need to leave at the time it says in my schedule due to other engagements? And when I relent and stay an hour later, why am I guilt tripped again? Some customers treat you poorly, management might stand up for you, but they're just as likely to throw you under the bus. I was threatened with a "talking to" because I turned away a customer because they were incredibly rude to me. That is all on top of increasing demands to sell, and decreasing likelihood of actually making a sale. There will be months where no one will sell much of anything, and you'll be threatened with a firing. That's after you worked 40 hours that week and you're the only person in your section. I closed 3-4 sections, got no help, and was forced to stay late or I'd be fired. Look, I met a lot of great people, it was fun sometimes, but god I have 10 bad stories for every 1 good one.

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