Bestbuy is OK. - Geek Squad, Agent Senior (CIA Senior ) Best Buy Employee Review

3.0
24 Jun 2008
Recommend
CEO approval
Business outlook

Pros

The discount is nice. Great place to see and learn about new electronics and gadgets. Co-workers generally have a good time together in after work hours. The Geek Squad is a good stepping stone for people headed to IT career fields.

Cons

Scheduling was never done as promised and interferes with personal life and free time. Early morning meetings are rarely effective as most employees are either still sleeping, drunk, or pissed off. Enforcement of company policy is spotty at best amongst different stores and supervisors. They are terrible at retaining and hiring competent Geek Squad employee's and most Agents feel over worked. And don't have enough time to get the work done.

Explore other reviews about Best Buy

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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