Seasonal Customer Experience Specialist - Customer Experience Specialist Best Buy Employee Review

1.0
29 Oct 2019
Recommend
CEO approval
Business outlook

Pros

There were many nice people there and they had a lot of respect for each other

Cons

They don't tell you that a "Customer Experience Specialist" is more about aggressively selling their credit card and rewards program, and less about the customer experience. They don't tell you, in the interview, that they have quotas for employees to sign people up on their credit card. They don't tell you that you and your department will be evaluated on how many customers you can sign up (even if you're part-time, temporary, seasonal). They don't tell you that after less than a week of part-time working there, they'll bombard you with expectations about pushing customers to sign up for their products.

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5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work at.

Cons

none that i can think of.

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

Cons

Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

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