Best Buy Canada - Good intentions - flawed execution - Senior Merchandise Manager Best Buy Employee Review

3.0
22 Feb 2013
Recommend
CEO approval
Business outlook

Pros

Basic health and dental benefits Wide range of opportunities across the country - usually requires relocation Some newer services for employees, such as Gym (employee paid) Employee Discount

Cons

Lack of accountability, leadership and innovation is prevalent throughout the company. Old boys network - promoting from within from stores leadership into unrelated senior leadership roles. In spite of a massive dominant market position, fails to drive and capture new markets and opportunities. Example: Deploying 300 DVD self-serve kiosks across the country at a time when the entire industry has transformed to digital content? Installing high priced Express product kiosks in Dollar stores?

Explore other reviews about Best Buy

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great first job starting out.

Cons

No cons just would prefer more opportunities to bonus/ commission.

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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