Why is this necessary? - Customer Service Representative II Best Buy Employee Review

4.0
3 Dec 2008
Recommend
CEO approval
Business outlook

Pros

It pays fairly well for retail. It's a fun atmosphere.

Cons

Politics...you have to be everyone's best friend to move up, even if you aren't necessarily qualified.

Explore other reviews about Best Buy

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great first job and hours were perfect

Cons

It gets busy during end of year but other than that really chill

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

Cons

Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

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