Outbound Sales Agent - Outbound Sales Representative Bernard Employee Review

1.0
20 Apr 2015
Recommend
CEO approval
Business outlook

Pros

The wages of 10.50 an hour

Cons

The training was cut short to force us into production. I felt like there was no support for being American Support. I felt unprepared for what was thrown at me in a three week period. No benefits. I think they were about to loose their contract because they could not full fill the obligation to the program Client.

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Bernard Response
11y
Thanks for your feedback. One week of training for an outbound agent is actually the norm, and is paid for directly by American Support and not the client(s). Engaged learners can learn what they need and every class has successful agents graduate. Sorry the experience didn't work out for you--best of luck in your future endeavors.

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5.0
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CEO approval
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Cons

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3.0
17 Nov 2012
Recommend
CEO approval
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Pros

ok pay fun employees save on gas/ balance life

Cons

lies and deceit blamed for uncontrollably things rarely any help on Live ops Chat system issues 2 weeks training not enough to place someone on the phone broken promises mixed information (the higher ups are not on the same page) accusations mistreatment of employees policy is questionable strange reasons for not getting sales pay etc...... (the list goes on)

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