Cool clinic, but upper management is lacking - ACSM - Associate Customer Success Manager Behavior Treatment Analysis Employee Review

Flexible hours and supportive staff.

Not enough hours offered to make it into full time / recieve benefits. Cancelations is often.

Some frontline staff genuinely care about the children and try their best within a difficult system. Friendly and caring staff at the centers, IT, clinical, BTs

Outsourcing employment opportunities to leadership team in Guatemala. Leadership appears far more focused on rapid expansion and optics than on maintaining the quality and integrity of ABA services. The company often hires individuals with little to no experience working with children and provides minimal training or clinical support before placing them with clients. Rather than investing in developing knowledgeable therapists, the priority often seems to be filling positions quickly to maintain billable hours. This creates a revolving door of staff and inconsistent care for the children who depend on stability. There is also a noticeable disconnect between leadership decisions and the day-to-day reality of providing ethical, client-centered ABA services. Important concerns about professionalism, training, and service quality are often overlooked in favor of maintaining growth and coverage. For a field that serves vulnerable children, the lack of investment in staff development, clinical oversight, and consistent standards is deeply concerning.