Get ready to work OT - Manager Barriques Employee Review

1.0
6 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Customer and employee connections. Free coffee while on shift. You will learn how to multi-task and learn to develop a crew that works together. It will be all self taught though. I recommend reading books on being a good leader. This job will look good on resume if you can stick it out.

Cons

Owners expect managers to run the store as if it's their own with very little benefits. OT was my life for 3 years. Operations manager helped bigger locations with staffing issues but smaller stores were left to figure it out on their own. If you can hire a solid crew you may get lucky and have two days off in a row but if you don't, you'll be working every weekend when employees call off. Employees get paid very little while being expected to give world class customer service and products. Turn over is so high if you're any good you'll be carrying the weight of your location on your back. If you are there over a year you'll be given a pitiful raise and expected to take on more work. You'll get texts from employees and coworkers constantly to cover shifts.

Explore other reviews about Barriques

5.0
20 Jun 2023
Recommend
CEO approval
Business outlook

Pros

I loved it at Barriques. I worked at multiple locations over the years and filled in at others, and the team at every one was always a great group of people. As a queer person I always found team members and management to be queer friendly. During my time there tips were always generous enough to create a paycheck which was at least $14/hour. Felt proud of the quality of food and drink I was serving. Education was provided to create a good knowledge base of coffee, tea and food service. I am a "coffee snob" to this day because working here raised my standards. Owners and management worked to help people navigate unemployment during COVID shutdown.

Cons

I think my cons are likely not an issue anymore now that it is three years past the beginning of COVID. Right after COVID began, hours were scarce and the shifts you did have were often done alone due to business slowdowns. This was lonely and also frustrating when you rarely did get a rush with no backup team member. Owners weren't great at communication during restart (but was anyone any good at communicating right after Spring 2020?). My only general con is that sometimes it was difficult to communicate with people between shifts (in food service I've found there is always a bit of push/pull between the "morning" and "night" peeps), and the general managers at locations are stretched too thin with responsibilities that they have very little time to lend a hand in interpersonal issues. While Barriques culture encourages consistency, it can be difficult to get everyone even at one location on the same page at times. Ultimately, way more pros than cons and I would definitely recommend working there and go back if I could.

4.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great environment, great people, very fun job

Cons

Can get very busy at times, management suffers sometimes.

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