4.0
24 Jul 2014
Current employee, less than 1 year
Ann Arbor, MI
Recommend
CEO approval
Business outlook
Pros
Good environment to learn Mostly friendly coworkers Mostly friendly customers Career advancement paths are available Strong growth, people interviewing here every week. Small perks like subsidized vending machines, free food on occasion, fun events
Cons
Occasional absurd micro-management by upper management. Advancement opportunity somewhat based on random factors like whether a customer is unhappy with their hold time (beyond your control, but used to rate your performance) Parking is moderately far from the building