Decent job - Client Service Specialist Bank OZK Employee Review

3.0
20 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Decent benefits. Good pto, Monday-Friday. Occasional Saturday

Cons

Management micro manages, they say it's not about sales but it is. They ask you to do alot but nothing in return for there employees. The only way to earn some type of bonus is only through our customers winning the greatest savings bonus for customers. Then they put your branch in a drawing each month, which would be great but it's every branch they own in one drawing. So the liking hood of getting your branch a bonus is very slim. They talk about us breaking record numbers but only award one branch a month. Instead of just giving us a bonus that we have worked hard for them to get so much breaking record numbers. Plus it's constantly understaffed and no help from other branches when there's only one teller and an account opener. Honestly just do your time and go to another bank.

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Bank OZK Response
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Explore other reviews about Bank OZK

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, decent pay, decent people

Cons

There are many departments with poor, toxic leadership and abusing their authority

1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Broad organizational stability, aestheticly pleasing office

Cons

HR Leadership, Unrealistic expectations, Work/Life balance, Technical ineptitude of colleagues, lack of growth/educational opportunity.

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