Truly Phenomenal Place To Work - Customer Experience Operations Specialist BambooHR Employee Review

5.0
25 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Everyone works hard and no one slacks. Hiring process is rigorous, thorough yet pleasant and reassuring that you are picking the right job for you. Generous time off policy without falling into the "limitless" time off trap (which most of the time turns into not really ever feeling comfortable taking time off at all). You work hard then you go home and no one calls you at home asking you to work more. I feel genuinely cared about as an employee. Work is satisfying and fulfilling. Many more benefits but those are the main pros.

Cons

No organization is perfect but BambooHR recognized this and works very diligently to overcome deficits. Nothing that isn't perfect about BambooHR is worth detailing here as nothing is ever off the table to talk about with your manager. I've been at a lot of places that paid lip service to that but didn't really live up to it. Bamboo talks to the talk and walks the walk. It's very refreshing.

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BambooHR Response
7y
Thank you for taking the time to share about what your experience here at Bamboo has been like. A company’s culture is definitely shaped by its people, which is why we’re as thorough as we are in the interview process and like you mentioned, we also want to make sure the role and the company would be a good fit for the candidate. Thank you for all you do to enhance the culture here. We’re glad to hear that you’ve experienced an environment of open communication with your manager. It is something we continually strive towards across the organization so we hope this extends into all areas of your role! If you ever have additional feedback you’d like to share and don’t know where to go, you are always welcome to complete this form: http://bit.ly/2P9iSv7 Thank you again for helping to make Bamboo great!

Explore other reviews about BambooHR

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and a great work-life balance.

Cons

I really don’t have any cons.

3.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you find the right pockets of culture and leadership, you will LOVE it at Bamboo. The Marketing, Technology, HR, and Finance organizations have fantastic leaders who truly care about their employees. There are many opportunities to grow within these departments and career paths are clearly defined. Pay is not great, but the benefits are amazing.

Cons

There are SO many snakes in the grass here. Especially within the CX and Sales organizations. CX and Sales leaders are always looking for ways to hurt each other and they do - frequently. The organization is is going through a big growth phase, but it means that the pressure is INSANE right now. There are too many projects happening at once and no one cares about how it affects other areas of the org.

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