Experience was great - Line Cook Balcones Country Club Employee Review

The Members and Team members make this more than a job. You are building relationships and friendships that will last a lifetime. The creative approaches to come up with events and the dedication to execution on the back end to create memorable experiences has provided tools to carry you anywhere else in life.

As with all aging facilities, there are constantly things to improve on. The management company has spent years catching up on needed repairs and maintenance but it seems like an uphill battle at times.

Quick hiring and application process. Other team members were very nice, helpful, and easy to talk to / have a good work friendship with. Schedules delivered mostly at the same time each week. Club members are very nice and friendly. General manager was very nice, always professional, and clear on expectations.

Servers fully set up and take down each banquet event. There is no outside help in setting up events unless the club member has their own decorations they want to set up. Vague / short training period. High employment turnover rate. Certain managers show favoritism to certain employees. Certain managers target certain employees by exclusively assigning them extra chores that have nothing to do with the job description. Servers expected to “always be doing something” which is reasonable for the sit down dinning when servers are putting in orders. But for banquets everyone hides from specialized management until the time to actually serve members in a banquet event takes place. Unless they are given specific tasks to do. New employees were always confused at this. Will get “a talking to” if you are openly waiting for your time to start serving at a banquet event. Will use other team members to train inexperienced new staff, if no one is available then a manager will train. (I helped train someone when I was only there for a few months). One manager may say something is allowed, while the other will contradict it. (In my case a manager lied to other managers about telling me something was allowed). Lack of honest communication between certain managers and the general manager. (This may have changed if certain managers don’t work there anymore.)