Is good, but could be better. - Directory Enquiry Operator BT Group Employee Review

4.0
25 Aug 2008
Recommend
CEO approval
Business outlook

Pros

The sense of community- everyone helping each other, keeping each other informed, this extends to both staff members and managment.

Cons

Long, inflexible hours. The way that managment sometimes get involved in office gossip (This has occured on many occasion dince the start of my employment)

Explore other reviews about BT Group

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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