1 ) Lead List is atrocious. Its been so heavily picked through every cold lead knows why you are calling
2) Some of the upper management staff get so excited about closing sells that they disturb everyone else on phone calls
3) The model is hard to swallow. High unemployment rated cities in which you are trying to convince small businesses to join the BBB and pay a membership fee to create a sponsored banner within the directory.
4) High pressure tactics to call call call! One day we were told there would be no coffee for the day until call volume was up. Seriously.
5) The current upper management all came from the Dallas BBB and it is obvious that there is an overwhelming sense of us against them. Them being their new direct reports.
6) The environment is disorganized with half of the staff telecommuting from other parts of the country while others are in office. This does not make the Us vs. Them scenario any better.