Pros
Good benefits for 401 comp match, vacation time and additional vacation week purchase, good sick pay hours, good disability coverage, good maternity coverage. They are remote right now so in that aspect they care about safety of employees.
Cons
They do not pay enough for the job they expect. They change the title of your job to fit the pay they want to give, so that they can " claim " we are paid well within the area for a representative but that's not the job we do it is way more. Pile on the work, no solid tools to do the job they expect for the volumes. They claim to care about your health and wellness and give superficial class offerings, but the work volumes and demands are so high there is not enough time in the day to get it all done. Not to mention newer employees get bumps up due to get to the position requirements for pay per NYS, but the loyal employees over that bump with the skills get nothing extra. Company is making money no bonuses for all that are below high level mgr.