1.0
13 Nov 2017
Former employee, more than 3 years
Cary, NC
Recommend
CEO approval
Business outlook
Pros
-Good benefits -Competitive comp plan -Competitive enterprise solutions
Cons
Corrupt leadership and office politics has destroyed the corporate culture and office morale . The toxic work environment has led to high turnover and disgruntled employees. Sub par customer service paired with a "drive-by selling" technique is destroying the small customer base that has yet to switch to ServiceNow. The sales ecosystem is broken, the field, ISD, presales, customer relationship managers have different agendas and poor communication which often leads to these teams working against each other causing confusion/dissatisfaction with customers