Happy to leave - Virtual Assistant BELAY Employee Review

3.0
30 Sept 2020
Recommend
CEO approval
Business outlook

Pros

You're in control of applying to engagements that fit your wants

Cons

There were a few times I really felt burned by the CSC's. The first time was getting overlooked for an interview because I was going on vacation with my family. They are so set on filling a position right away (they must have some sort of pressure from management because it was obvious across the board), that they passed on me because I wouldn't interview during my vacation (but couldn't wait a few days because THEY were going on vacation...so why do I have to make the compromise when they wouldn't?!). Another time, someone called to "check on me" during COVID and I had read so many reviews about how they are so family focused and care so much about their contractors, so I shared that I was doing okay but my husband was deployed so it was tricky! The next thing I knew, my contract was put on hold without even telling me. There are a few other things that happened that rubbed me the wrong way that I was happy to part ways. My biggest take away is don't be fooled, they are out for their quotas and on a strict timeline and are not as sincere as they appear.

avatar
BELAY Response
5y
Thank you for taking the time to leave this review. We are sorry that you feel you had a negative experience with us. Oftentimes, when clients come to us, they are already overwhelmed and in need of help as quickly as possible. We do our best to pair them with the strongest match as quickly as we can so that the client can start to feel that relief and help they were in search of. We do our best to match people (both clients and contractors) as quickly as we can while also being mindful and purposeful in that matching process. When the first concerns of COVID arose, we put contracts on hold to encourage our contractors who did not have any clients at that time. We did this so that our contractor community knew that we were not looking to terminate anyone as a reaction to COVID. We called and contacted every single one of our nearly 900 contractors because we care about them and because we wanted to make sure everyone was okay. BELAY is here to serve our clients and our contractors and we work very hard to do both. We hope that you are able to find an option that works better for you, and we appreciate the time you dedicated to clients while you were here. We truly wish you all the best in what has been a hard year for all.

Explore other reviews about BELAY

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay! Flexible Hours! Great Support! It is a truly remote job meaning you can be anywhere while working as long as it’s professional. I hope I have many, many more years with this GREAT COMPANY!!

Cons

None that I can think ok

avatar
BELAY Response
1mo
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is polite, but that's literally it.

Cons

They micromanage. They take 54% of what you make. They are not supportive of their contractors. They state flexible and supported work, but you should pray nothing happens during your employment that needs immediate attention. They literally do not care if someone dies. They do not value human beings, only contracts.

See reviews by: Helpful|Rating|Date|All