30 Jun 2025
BCF Response
10moThank you for taking the time to share your feedback. It’s great to hear you’ve had positive experiences with the team, the discounts, and the support resources available. We're especially pleased that you’ve found value in the knowledge shared by your peers and our focus on health and wellbeing through the Sonder app.
We’re sorry to hear about your concerns regarding staffing levels, training, and internal progression. We understand how important it is to feel supported and to have clear development opportunities. We are continuing to look for ways to improve the team member experience.
Thank you again for your insights- they are valuable in helping us grow stronger everyday.