Fix it before it’s too late - Technical Support Engineer BCC Software Employee Review

We appreciate you taking the time to share your feedback and speaking candidly about your experience. We’ve made intentional changes to strengthen the organization for the long term, including improving how work is structured, enhancing efficiency, and taking a more proactive approach to performance management. As business needs evolve, we also regularly evaluate roles and how work is performed to ensure the organization remains strong and well-positioned for the future. We continue to invest in employees through growth and development opportunities and engagement efforts. We are encouraged that turnover last year was the lowest it's been in several years. We understand your concern around transparency. We aim to share company performance, future vision, and provide context behind decisions during our quarterly Sync Sessions, while continuing to look for ways to improve communication and clarity. Thank you again for your valued feedback. We welcome the opportunity to talk about it directly. Feel free to reach out to HR if you’d like to discuss further.