Working in BandH - Customer Service Representative B&H Photo Video Employee Review

My immediate team is responsive, collaborative, and overall supportive.

Management has decided we are abusive employees despite never addressing any concerns individually or otherwise. They have revoked work-from-home access despite revealing great successes in every margin, refuse to answer any questions or concerns about this new arraignment (starting right in the middle of the summer where employees now must budget an extra day of childcare, as an example), and continue to play the classic corporate diversion card of cheap gifts and “peppy” emails. You will not receive fair pay, you will receive forced unpaid days for religious observance whether you are of that faith or not, your PTO is divided into 60 hours every 6 months (which you must use if you wish not to be penalized for your forced non-paid religious observance), and there is NO room for change, development, or improvement in any field. You are nothing. You will be immediately replaced. If you are not the CEOs friend, you are invisible.

Some nice co-workers across different departments They only hire because people keep leaving.. so if you need a job to fill a role they have, they will take you to fill a position.

-Extreme workload and high expectations for little pay. -PTO has to be used for a Jewish holiday if you want to get paid. They give you a mousepad showing if you will get paid on certain days. You work all year long and regular employees only get 1 day for Christmas, Thanksgiving and New Years. -Micromanagement and consent surveillance. You are tracked on the computer and how long you stay in a program or if you are away from your desk for too long it will get flagged. -They hired a new company from the outside to monitor you as well to the point where you can't use your phone. They want to give you a flip phone. -Very toxic management and HR staff... very unfair and will give you zero give if you need to work from home.. they will tell you use your PTO. -Zero career growth whatsoever, everyone. -Favoritism gets you higher up in the company. -Very behind in tech & software on the corporate side but they want to have the latest for the vendors. -High revolving door, very churn & burn mentality. -End to WFH on Fridays... You will only be coming in for 4 hours... tough if you are traveling from far away... -Zero culture and no work-life balance