Decent pay overshadowed by poor leadership and training - Project Manager AvidXchange Employee Review

Great Leadership and culture, benefits

I dont really have any

There were some opportunities for upward mobility and professional growth. However, promotions generally came with significantly more responsibility and only minimal increases in compensation.

Management problems exist from the top down. Leadership is often stubborn, disconnected from the realities employees face, and more focused on internal politics and checking boxes than developing meaningful, scalable solutions. Endless bottlenecks, unnecessary red tape, and slow decision-making make it extremely difficult to do your job effectively. Nearly everything feels politicized, and the culture can leave employees feeling like they are constantly walking on eggshells. The company also relies heavily on tribal knowledge. Processes and technical designs are frequently undocumented, forcing employees to track down the right person just to understand how something works. This creates confusion, slows down delivery, and makes onboarding and knowledge transfer unnecessarily difficult. Work-life balance was virtually nonexistent in my experience. I was frequently expected to be on call and was repeatedly woken up around 3 a.m. to address P1 production issues. The added stress and responsibility were not reflected in the compensation or support provided.