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      Avaya

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      Avaya reviews

      No chance for advancement - Told to leave if not happy - Senior Customer Service Engineer Avaya Employee Review

      1.0
      4 Jan 2017
      Senior customer service engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Over 25 years of Telecommunication experience. Avaya and Lucent product line. Ran my own projects and lead teams of 20 or more on installations of Avaya PBX.

      Cons

      Senior technician with a lot of experience but lowest as far as seniority. Ran huge installations and never saw any form of advancement from company in 19 years of service.

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      5.0
      9 Jan 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, highly skilled co-workers, flexible remote environment

      Cons

      Several layoffs during the last years

      1.0
      14 May 2026
      Senior sled account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

      Cons

      The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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