Great coworkers, horrible leadership - Anonymous employee Avaya Employee Review

2.0
17 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Technology is top notch, with the newest technology being quite innovative - Many coworkers are dedicated, hard workers who know their stuff and want to see the company succeed - Work from home options (although I believe this to be detrimental to sales teams and young sales employees) - Ability to work with global teams - Some managers are wonderful people and exceed expectations in regards to support - If you work hard and are smart, you can gain recognition and develop your career

Cons

- Some managers attempt to manage with fear, intimidation, and demeaning younger employees. They simply don't know how to be managers. It's quite sad that they can be put in positions of management. And good employees will leave because of it. - With the layoffs and voluntary leave packages, morale is below rock bottom. Company culture was nonexistent in the first place. - Unfair compensation to the sales teams who bring in revenue and know what they're doing. - Many employees completely lack accountability to the point of disbelief- some Account Managers shouldn't be allowed to flip burgers, yet somehow they've managed to stay here for years. These Account Managers literally don't even know what we sell. I'm not talking about being extremely technical here - I literally mean they don't know what type of products and services we sell. - Some young talent brought in don't work - literally. They are never at their desk or doing work, just on vacations collecting paychecks. I've called a coworker at 1pm on a Wednesday and could hear that he was in some sort of bar at the time. Unreal. I ended up doing his work for him. - I've been told directly by some of the most powerful people in the company that TPG/Silverlake are eating up profits big time and are waiting to determine who they will sell the business too. All while Executives mercilessly cut headcount and stretch employees far beyond what is ethical. - Frustrating internal processes that have no reason to be so difficult

Explore other reviews about Avaya

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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