They don’t care about you. They only want to fill beds and rake in the cash flow. No matter how understaffed any given day might have been, they still allowed new residents to be admitted into the rehab portion. Often times it was humiliating having a new residents and their families come in to be admitted and we couldn’t properly get them settled in because of how understaffed we were. It was rare to have a good nurse leading the floor that would jump in and help answer call lights when we wouldn’t have enough CNAs. Most of them had the “it’s not my job” attitude about helping us. Upper management wouldn’t come in and help on evenings and weekends when we would be severely understaffed. However, they continued to fill beds as if we were properly staffed. Covid was a mess. It was when I decided to think of my own family first before letting myself become infected and taking it home to the people I lived with that I became no longer employed with this company. They had a terrible staffing coordinator who went out of his way to cancel my medical when he found out I was having my wisdom teeth removed and couldn’t fill a shift for him. I went into my appointment and they wanted me to pay $1500 for the sedation or $500 for laughing gas (both options were covered 2 days before my appointment). I didn’t have the money and my ride had to pull out his credit card to pay for it so I could get the procedure done with laughing gas. It was humiliating. A lot of people who worked in higher positions in the company had god complexes.
Working for Avamere has made me fear allowing my own family to have to enter any care facility.