Once Great, Now Money Matters Above All - Senior Technical Program Manager Avalara Employee Review

2.0
24 Jul 2024
Recommend
CEO approval
Business outlook

Pros

This was a great company to work for before they were acquired for a low price due to a global pandemic (Should be regulations preventing this). When I was there, it was a great company to advance in. I started at the bottom and made it near the top by the time they axed me. They hire from within often, which is why they are great for advancing your career. When public - stock went from $30 initially, all the way to $189 three times, but averaged about $160. We were bought out at $60 per, thanks to covid. Benefits exist Thankful for the time I had there, pre-acquisition. After that, it was just a waiting game as to when will they terminate me/us.

Cons

Acquisition k*lled the culture. Money is culture now. Moving too many roles to India. Bought out during a global pandemic for a steal. There is a mass removal of employees 10 years+ to recycle wages and move roles to India. Stack ranking us out. 401k not matched. They had to up my pay multiple times to meet the market and were still under market 100% of the time. Half-done products make life difficult for everyone involved. High workload vs other companies. Products are released as GA, but expectation is for customers and partners to create requests for new functionality that should be defaulted since it's tax compliance. They are also using anything they can to try and give people PIF's which allows them to skip out on severance. I almost got one due to GOALs. Goals are what they used to terminate my role. Since when did Goals affect work and performance? What a shady excuse to use to stack rank someone off a great team! CEO is denying the culture is dead, which is why I can't recommend them. I know of at least 10 others that had their roles "terminated" that are 10 or more years with the company. Is tenure discrimination a thing because it feels like tenure discrimination? Many of the people I started with, that were loyal for 10+ years are also gone as if they were just a stat too. Maybe he's meant the culture after they have removed all the OG Avalarians. But hey, after the acquisition I guess we are just numbers now. Too rich to care, : (. Acquisition.

avatar
Avalara Response
1y
Thank you for taking the time to offer feedback about your experience.

Explore other reviews about Avalara

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good org Solid product Good middle mgmt.

Cons

Like every SaaS org direction as a whole is a bit turbulent Needs to figure out how to properly lean into Enterprise

avatar
Avalara Response
4d
Thank you for sharing your experience at Avalara. We appreciate your perspective and are glad to hear you’ve had a positive experience with the team and the work. We also value your thoughtful feedback as we continue to improve and grow. We’re grateful to have you on our orange team.
1.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Passionate employees who "remember the good times before Vista" and want to get back to it (they all think this upcoming IPO will fix things, but I have strong doubts and I expect a large layoff to artificially inflate the company's value under the guise of "AI efficiency"). - A strong interest in AI technologies (even if leadership has no idea or expertise on how to effectively implement it, and don't provide employees enough time to implement AI techniques effectively). - Nice facilities - Market product leader

Cons

- Constant, daily new priorities requiring constant reactivity and preventing meaningful work from being done. This tramples the boots on the ground employees - Toxic work culture due to a private equity fixation on bottom-line optimization. Resist, and you'll be fired. Observed many new leaders last less than 6-months, - Constant layoffs and offshoring/outsourcing to Pune, India. No understanding of these strategies, leaving no geographical balance based on needs or strategy - As a result of gutting the People Operations teams, there are no formal job profiles and performance reviews are based on popularity and subjectivity - Overworked and burned out employees across the company - Pushy, angry, and rude cross-team relationships. Many sales and operations leaders model this after executive leadership and think this is the only way to get things done.

12
avatar
Avalara Response
2d
Thank you for taking the time to share your experience. We strive to create a fair and respectful workplace, and we're sorry to hear this was not your experience. We appreciate your feedback.
See reviews by: Helpful|Rating|Date|All