12 Jun 2019
Automation Anywhere Response
6yThank you for the review. I think you've hit on a very real aspect of where we are right now, so I want to share some corroborating feedback from colleagues about this concern. It is true that we have a hugely ambitious set of work that we've taken on. What's more, it's also true that not all of the work is aligned to weed out redundant efforts, to find opportunities for collaboration, and to create more of a clear priorities slate. This feels overwhelming for team members who are in the midst of one of these high-change, low-alignment work groups.
We're aware of the issue and we're tackling it with a multi-part approach:
(1) We're training leaders on prioritization and alignment mechanisms that will result in better cross-team coordination and fewer competing priorities. In the last three months alone, we've trained approximately 170 of our company's leaders and managers, and have identified additional training and reinforcement mechanisms for this group going forward.
(2) We're being open with leaders about the survey data from their team members, and what they (the leaders) will need to address in order to create a more sustainable work pace.
We're optimistic about the effort bearing fruit, and are keeping a close watch on the measures related to these issues (if you were here in May 2019, you may recall that more than 10 questions related to the issues you raise in your review).
Thank you for your thoughtful and direct review. We can and will do better with regards to the issues you raise.
-v