Upper management seems really disconnected from how associates feel about decisions and policies. This has caused massive turnover in all areas of the company for multiple reasons that were slow to be addressed or weren't at all.
Low salaries, small raises, HR explicitly decided to only give promotions during annual reviews so the promotion raise doesn't seem as small when lumped with your annual raise, work from home frequently treated as a threat to be taken away (by senior management, direct management doesn't do this), staffing issues which cause poor work/life balance, too strict with tracking time for salaried employees (need explicit approval to leave 5 minutes early but no issue if you stay an hour late or work through lunch), too much ambiguity for what is a high priority (leading crunch time to be all the time).