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Auto-Owners Insurance

Engaged employer

"Earn it Everyday" Give me a break! Toxic, Overworked, Poor management! - Underwriter Auto-Owners Insurance Employee Review

1.0
7 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Co- workers. Two days in office that will be going away.

Cons

This company has serious issues with leadership and workplace culture. Management shows little genuine care for employees, especially within the Personal Lines department. Team members are often treated unfairly, and supervisor openly speaks negatively about her team and others whom she does not like. There’s a strong sense of favoritism, and opportunities or flexibility are not applied consistently. The focus is entirely on daily 22 task completion rather than employee development or well being. There’s also no onsite HR presence, making it difficult to raise or resolve concerns. The environment feels highly micromanaged and rigid, leaving employees with minimal time for self-development. If you value respect, fairness, and growth, I would strongly recommend looking elsewhere. You are only a number at this company. No work life balance and unequal treatment.

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Auto-Owners Insurance Response
6mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you taking the time to provide detailed input. The culture you describe does not reflect the environment we strive to maintain. Your insight helps us improve, and we would appreciate anything additional you can share by emailing conversation@aoins.com.

Explore other reviews about Auto-Owners Insurance

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and fun people

Cons

Pay was less than other insurance companies

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Auto-Owners Insurance Response
3w
Thank you for sharing your review! We are so glad to hear you enjoyed the work environment and team members during your time with Auto-Owners.
1.0
1 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun group of people that were not management.

Cons

They lie to employees, clients and claimants. Zero organization, if a barber shop, you're just another head of hair. Replaceable the minute you leave your seat. Zero training, and everything thrown at you. You can't keep up and I felt bad for the claimants and all parties involved because there's no possible way to be professional and timely here. Nothing done right, just work fast to clear them out of a cue. This place is awful and worst places to work are Idaho and Utah! Utah people, management are something else. Extremely under staffed and the management.... they must be desperate to make these people managers.

2
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Auto-Owners Insurance Response
1mo
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed your colleagues but are sorry to hear about the issues you’ve raised regarding training, organization, and workload. We strive to provide a supportive environment with clear processes and adequate resources. We would appreciate any additional insight you can share by emailing us at conversation@aoins.com.
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