Pros
Really care about their drivers and staff
Room to grow and learn
Support you, even when you make mistakes
They'll invest in you if you're invested in them
Acknowledgement of high performers
Leaders that are tough but fair
Colleagues that support and care
Professional development opportunities
Never treats drivers like a number
Care about the quality of their work/strive for greatness
Treat men and women equally
Cons
Demanding, fast paced work like all driveaway.
Always on call
Sometimes goals are too far reaching and once they are set, they don't change
Data driven but data may not be accurate
Tolerate poor employees and assume the good ones can make up for it, when everyone knows who is underperforming
Afraid to address toxic employees
Leadership doesn't fully understand the job
Other departments get too much influence in operations