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Atrium Hospitality

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Manager - Anonymous employee Atrium Hospitality Employee Review

1.0
9 Feb 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The health insurance coverage and ease of hiring process.

Cons

One location is run by a mob of upper management. A lot of favoritism and unethical practices by unprofessional individuals. The sad part is that the HR doesnt do anything to address the concerns of the employees and they just play the 3 monkeys which leads to a very high manager turnover. And the corporate doesnt even care to investigate. You can only accrue 4 days of PTO after working a year and if you leave after that, they are not paid off or granted. The manager salaries are below the industry average.

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Atrium Hospitality Response
7y
Thank you for taking the time to provide your feedback regarding your Atrium Hospitality experience. It is unfortunate that your experience was not as favorable as we would have expected. Our commitment to ensure that every Associate has a fulfilling, rewarding and mutually beneficial experience remains a priority for us. Driving an inclusive, transparent and open culture that consistently embodies our Core Values of Perseverance, Teamwork, Service and Respect is at the core of who we are as an organization. We are making every effort to listen to the feedback of all of our Associates, current and former, to ensure that we escalate any issues so they can be addressed in a timely and effective manner. We appreciate your comments and take your feedback seriously as we continue to grow and strive to improve our processes, benefits and working environment. Thank you, again for sharing your feedback with us and we wish you continued success in your future endeavors.

Explore other reviews about Atrium Hospitality

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Free lunch Hotel discount Bouns

Cons

Housekeeping and front desk could be stronger.

1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Cons

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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