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Atrium Hospitality

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Slave - Anonymous employee Atrium Hospitality Employee Review

2.0
24 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hilton discounts, thats it, literally

Cons

Lied to about pay and advancement, treated foreign people terribly, no operational standards at all, watched many people discriminated on, and watched the good ol boys and girls run about 100+ people off in less than 8 months

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Atrium Hospitality Response
7y
Thank you for taking the time to provide your feedback regarding your Atrium Hospitality experience. It is unfortunate that your experience was not as favorable as you or we would have hoped. Our commitment to ensuring that every Associate has a fulfilling, rewarding and mutually beneficial experience remains a priority for us. Driving an inclusive, transparent and open culture that consistently embodies our core values of "Perseverance, Teamwork, Service and Respect" is at the core of who we are as an organization. We appreciate your comments and take your feedback seriously as we continue growing while improving, among other things, our working environment, processes and compensation/benefits. Our priority is to cultivate a positive and engaging work environment for our Associates; after all, we are in the hospitality business! In those cases where we have fallen short of that, we want to know so we can respond accordingly. We appreciate your transparent input and will reflect on it as we continue making improvements in these areas. Our goal is to make Atrium Hospitality an employer of choice and we will reflect on your feedback in doing so. Thank you, again, and we wish you great success in your future endeavors.

Explore other reviews about Atrium Hospitality

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Free lunch Hotel discount Bouns

Cons

Housekeeping and front desk could be stronger.

1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Cons

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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