Pros
Good benefits, helping and dealing with the residents
Cons
Unrealistic Expectations, Fake/Bullying style management, Constantly being asked to go "above and beyond" doing other jobs in addition to my own without additional compensation, appreciation, or acknowledgement Community Directors discouraged from offering any thoughts or opinions concerning environment they work in Most Support Center staff do not answer questions in timely manner and seem to be discouraged to help other than to delete work for missing information; also difficult to get a straight answer from anyone in Support Center Was asked to do same work multiple times due to internal clinches and changes with no regard for the amount of time it took to do the work in the first place Company claims to have "high ethical standards" but will lie to prospective residents and go against DOH regulations in order to make a sale