1.0
9 Jan 2014
Anonymous employee
Current employee, more than 3 years
New York, NY
Recommend
CEO approval
Business outlook
Pros
it's a job, but even that is wearing thin
Cons
-pressure from managers to fudge numbers in order to meet SLAs -the company subs to sub-contractors to avoid payroll taxes -they hire the very cheapest warm bodies they can find -healthcare benefits continue to get worse, hard as that is to imagine -decision making is tortuously slow, everything has to go through France -front line turnover is increasing