Hopefully it does get better with CMO being let go. - Merchandising At Home Employee Review

2.0
17 May 2023
Recommend
CEO approval
Business outlook

Pros

The merchandising individuals who work there from director level down are amazing people. You will be surrounded by support from your peers.

Cons

At the Feb 2023 Merch Meeting a recently promoted individual asked for more training in a Q&A session. Since at the time there was little to no training in any merchandising roles. Unless you had a boss who was willing to take out time to train the employee, this employee did not have that. The question was professional and required vulnerability and courage to ask for support in her role. When asking for additional support the CMO met her with this response “are you saying you are regretting your promotion?” Followed by slight laughter… infront of the entire 150+ merchandising department. To say his response was disgusting would be an understatement. The sad part about this is, this disrespect was normal behavior from him. Thankfully, it is rumored that he has been let go recently. However, the rest of the panel that tolerated that behavior is still employed. When this employee left the company due to this interaction, many had to be reminded of this interaction because disrespect like this was so normalized. However, at the time, even with this employee stated the reason she was leaving…. still not a single VP on that panel spoke to her prior to leaving, or even apologized for their part in tolerating it. They lost a good employee, like they have many over the years due to this tolerance of disrespect. Hopefully with him allegedly leaving, it will drastically change the culture. Since the individuals who work there deserve better.

Explore other reviews about At Home

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Clear expectation with freedom to be creative

Cons

I don’t have a con.

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fine enough coworkers to be around

Cons

Horrendous corporate staff. Overly aggressive marketing for customers that clearly don't seem to actually care to buy anything. 90 day no question return policy means customers buy things constantly and return them even faster. Terrible inbound freight allocation, dozens of the same item are sent on each and every truck that do not sell. Overpriced, ugly, and uncomfortable furniture that sits and fits for months on end. Corporate will tear you a new one for not getting enough customers to sign up for ad bloated emails and text marketing, while also pushing a credit card with terrible benefits from a scummy bank. Will be out of business before the end of the decade.

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