This company does not set you up for success - CSA - Customer Service Associate At Home Employee Review

2.0
25 Jan 2020
Recommend
CEO approval
Business outlook

Pros

It's a great workout and the people are friendly to work with.

Cons

Very cheap Company, only cares about how much money they make. Pay is below the current average wages, training is very inadequate, and there are never enough staff on payroll to complete the jobs, so you are always underwater and not good enough according to management.

Explore other reviews about At Home

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fine enough coworkers to be around

Cons

Horrendous corporate staff. Overly aggressive marketing for customers that clearly don't seem to actually care to buy anything. 90 day no question return policy means customers buy things constantly and return them even faster. Terrible inbound freight allocation, dozens of the same item are sent on each and every truck that do not sell. Overpriced, ugly, and uncomfortable furniture that sits and fits for months on end. Corporate will tear you a new one for not getting enough customers to sign up for ad bloated emails and text marketing, while also pushing a credit card with terrible benefits from a scummy bank. Will be out of business before the end of the decade.

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