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      Asurion

      Engaged employer

      Asurion reviews

      Asurion is an good entry level business for customer service. - Anonymous employee Asurion Employee Review

      3.0
      20 Dec 2010
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Asurion will make sure that you have the tools necessary to do your job. Asurion provides benefits and continuous training to assist in your development.

      Cons

      Asurion does not communicate very well on the management level. This is bad for business because it creates a negative environment for supervisors, team leaders and customer service representatives. Also, the customer service representatives havebeen known to find out importnat information before the leadership team due to personal relationships and NOTHING is confidential there.

      Explore other reviews about Asurion

      5.0
      3 Mar 2026
      Quality analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice place to work for many

      Cons

      Layoffs are always around the corner

      3.0
      26 Jun 2026
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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