Terrible Manager, treats team like disposable commodities - Professional Recruiter Asurion Employee Review

2.0
15 Jun 2020
Recommend
CEO approval
Business outlook

Pros

You can get good experience here for a short period of time on the recruiting team.

Cons

There is no trust between the recruiting team manager and the team. Goals are set to be unachievable or almost unachievable so you can be let go at any time with the excuse that it's a "production role." Of course none of this will be mentioned in your interview--once you start you will hear for the first time what your goals are for the role, and they will be aggressive. ATS was Taleo (terrible) and almost no qualified applicants for technical roles, every role requires heavy sourcing. This gives great sourcing experience, but your sourcing is measured by quantity over quality so you'd better send out 20 reach-outs a day regardless of how good your metrics are like time to fill or rate of response. My manager lied to many people, spoke about many people behind their backs, he didn't care who could overhear him. My manager used sexist words and made sexist comments that were common in 1980, not appropriate in 2020. Contractors on the team were let go frequently, the MO of the team was to churn through team members at will. Your growth or development is a zero priority, there is no promotion or growth path. You are told to understand the business and be integrated with it, but company-wide meetings like annual product goal overviews were removed from the team's calendars so everyone is walking to the meeting and you have no idea where they are going. Try integrating yourself into the company that way. You won't because all that your manager cares about is that you produce XYZ for him in the few months that he decides to keep you. You won't get straight answers about whether you are meeting expectations, you get a two month runway, and if your manager decides you aren't getting the results he wants at any time, you are gone. If you have no other job choice and you get an offer here, you can learn some things while you're here but you'll want to find a new role ASAP.

Explore other reviews about Asurion

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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