Pros
So overall Assurant is an OK place to work. Management for the most part is awesome. There are times when you will get a bit frustrated but it honestly has nothing to do with management its more about the nature of the job. So for the pros I will say that Assurant tries and make the atmosphere a happy one. From PJ day sports dayto customer service week activities they try and make the job as fun as a call center can be. Assurant has one of THE BEST health care plans and with the generous paid off time they give you to enjoy life outside of work it kind of balances out the stress of call center life.
Cons
This is a call center!! So most of you day will be spent with people calling in either upset or yelling. So if you can not handle angry people this is definetly not the job for you. Also you will be force to work holidays and weekends. Maybe not both weekend days but definitely one. They only close on Thanksgiving and Christmas so all other holidays you will have to work if you are scheduled and don't get you time off request in advance. But with the almost three weeks of paid time off you get that more than makes up for having to work on some holidays.