No room for growth - Customer Service Representative Assurant Employee Review

1.0
5 Nov 2019
Recommend
CEO approval
Business outlook

Pros

None. Full-time hours. Paid training.

Cons

Low pay, unprofessional, worked under TMO contract, question queue representative think they are GOD, can’t call and asked them anything. Fashion show @ the Cutler bay call center. Supervisor are horrible except for 2.

Explore other reviews about Assurant

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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