Pros
Frankly, I can’t think of many. Some of my co-workers were very nice, but the turnover is so high you shouldn’t get attached to people.
Cons
The organization of work is an absolute mess. The growth of the company clearly overwhelmed the management. For example, I wasted hours each day because of software that was absolutely not adapted to the needs of the company. And the workload was so high people rarely left on time. What did Nick suggest regarding the workload? That perhaps we should come in on weekends sometimes to catch up! I don’t think Aspect knows the concept of “processes” or “procedures”. There’s a problem - it’s your problem. You’re not competent to solve it - too bad. You may ask somebody for help, but he may just tell you to talk to somebody who cares. Great, if the problem in question is a leaking pipe on the job in the north of London. Talk to somebody who cares - well, you may be sure the owner of the property does care! Of course you get no customer service training whatsoever, so good luck talking to that unhappy owner. You also get no training whatsoever about time management, dealing with emails etc. It may be stupid, but it would have been a game changer for me - only I learnt it only in my next job. Overall, they just continue to work as if they were a micro company of five. Sorry, it just doesn’t work anymore for a bigger organization.