Worst Management, Worst Atmosphere, Worst Pay, Worst Place To Work - Client Service Representative Ascensus Employee Review

1.0
25 May 2020
Recommend
CEO approval
Business outlook

Pros

Zero! I can not think of one good things to say about this employer.

Cons

Poor management. Poor decision making, Poor pay, No room for advancement unless you are part of the preferred people club. Management does not care about their employees or their clients. They only care about themselves. If you need a job and you're absolutely desperate. Take the job at least its a paycheck. Anything more than a paycheck you will not receive from this garbage company.

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5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

Cons

Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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