A good place if you're desperate - Tech Support Representative Arcsmart Solutions Employee Review

-Outdated equipment: The computers, monitors, chairs and desks are all either damaged or outdated. I have yet to see a monitor that hasn't had some kind of image burn or scratch mark and the computers are so slow you are expected to show up 10+ minutes early as to not clock in late. -Poor communication: You can expect a coaching from a team lead about once every 2-3 weeks but you will get conflicting. -Very poor benefits: They do have dental, vision, and health but dental and vision are far better at other places and the PTO caps at 40 hours in one year and is to be used for both sickness and any vacation. -High turnover: As this company contracts out to a larger company if the higher ups want to make cuts don't expect any job security as plans can change month to month. -No work life balance: You can expect to work the entire weekend as is the normal schedule now.