Decent pay and hours, no risk, getting worse - Banquet Aramark Employee Review

3.0
19 Sept 2010
Recommend
CEO approval
Business outlook

Pros

Pros: Boss was great but tried to be everyone's friend. Wage was a flat 11/hr. This is about half what a normal banquet worker would get. They said it was because we'd have shifts where we'd just clean the place. 401k with a match. not bad. flexible hours.

Cons

Cons: They kept the 18% gratuity as a "service fee". Staff got zero tip and customers never knew. They "said" it supported our salaries. Once more than one family member was hired, nepotism would ensue. Upper management came in once to talk with staff. It was nice they mad the effort but nothing ever came of it. They mentioned that they wanted us to start working the prisons. Never happened but going from weddings to prisons is not exactly my type of ideal work environment.

Explore other reviews about Aramark

5.0
1 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Excellent systems and innovative technology.

Cons

Contract management always has a few cons, nothing to do with the company.

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working as a Lead Barista has been a rewarding experience that has helped me grow both professionally and personally. The role has strengthened my leadership, communication, and problem-solving skills while allowing me to mentor and support team members. I enjoy creating positive customer experiences, managing daily operations, and ensuring high standards of quality and service. The fast-paced environment has taught me how to multitask effectively, stay organized, and work under pressure. This position has also provided valuable experience in training staff, inventory management, and team collaboration. Overall, being a Lead Barista has been an excellent opportunity to develop skills that are transferable to leadership and project management roles.

Cons

While being a Lead Barista has provided valuable leadership and customer service experience, the role can be challenging at times. The fast-paced environment often requires managing multiple responsibilities simultaneously, including customer service, beverage preparation, inventory management, and team support. Staffing shortages and high customer volume can create stressful situations, especially during peak hours. The position also requires long periods of standing, frequent lifting, and maintaining energy throughout the shift. Additionally, balancing leadership responsibilities with daily operational tasks can be demanding, particularly when addressing customer concerns or training new employees while meeting service expectations

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