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      Aptora reviews

      Exhausting Workplace and Environment - Anonymous employee Aptora Employee Review

      2.0
      17 Sept 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      If you get lucky and you like your coworkers, the day to day is bearable. You will be busy enough that you won’t be bored.

      Cons

      -No real HR department to go to with concerns. The HR director is married to the owner, and I did not feel that there was a way to express concerns about the company, in part due to that conflict of interest. -Unrealistic expectations. The owner expects you to be as invested in the company as he is, meaning you should WANT to spend your free time on weekends and after hours doing extra stuff for work. -The software you are selling is not functional. Be prepared for angry customers, and know that you probably will not be able to help them. Updates frequently down the entire system, and marketing efforts pushing a new feature regularly begin before that feature is even functional. -If you’re a good employee, you’ll be expected to pick up the slack for less productive employees-to a level beyond what I would consider acceptable. The hiring and firing here makes no sense; the people who contribute the least have managed to hold on to their jobs for way too long, while others have gotten fired with no warning for petty and trivial reasons. -The raise/bonus system is not really a system at all. Not much of a schedule for when a performance review may happen other than just when they get around to it, and a further delay after the review in getting them to discuss a pay raise at all.

      avatar
      Aptora Response
      1y
      Thanks for the feedback. My response is this: 1. If you are concerned about HR being married to the owner, there is a General Manager that has no relationship to the owners. The GM is fully qualified to handle all HR issues. 2. Most employees are salaried workers that agree to and sign a job offer that states that you are required to work 45 hours a week; 40 in the office and five outside the office. Yes, you will be required to work in the evening and/or weekends to get your 45 hours. We are very up front with this. 3. The hiring and firing is simple; we hire the best applicants for the position and if those applicants can't effectively do their job, they are fired. We are often criticized for keeping employees on too long because we want to give them a fair chance. 4. The software is only non-functional if you do not know how to use it. We have training videos, one-on-one training, manuals, and a support department that is willing to help you learn. My advice is to ask for help if you can't figure out how to use the software that is paying your salary. 5. The review and raise are two separate processes so that each can be fully covered. If you are motivated by money only and not on your job performance, then the two weeks between each can be extremely frustrating. Based on all of your complaints, I believe it is a good thing that you either quit a job that you didn't value or you were fired from a job you couldn't effectively do.

      Explore other reviews about Aptora

      5.0
      19 Apr 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, small size, management truly cares about the staff. Management is accepting of all the different personalities and caters to varied work styles as much as possible. This is a family company, and everyone is treated like family. Our software is top notch, and one of the best in the industry!

      Cons

      Typical issues with any small company. Everyone knows everything about everyone. Time off can be hard to schedule if there aren't enough people to cover the job duties in your absence (although this is better than it used to be)

      avatar
      Aptora Response
      3y
      Thank you so much for the great review! We are glad that you are a part of our Aptora family! Hopefully the training we are doing helps out with coverage for your time off!
      5.0
      26 May 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      This a very good place to work. We work hard on quality and satisfaction. If it is broke, we fix it. We don't have any major problems because we stay on top of things. I worked with the "run away as fast as you can" guy until he was fired this week because he only showed up for work when it suited him. In his review, he was the person he negatively described. He is one of the reasons we all have to use a time clock. A mediocre programmer, we have lost what respect we may have still had for him after reading his review. Sour grapes. The only way to get fired from this place is to kill someone or be a complete loser. I know we have probably gone through maybe 10 or 12 people since I have been here. They were not A or B payers or they would still be here. We also have former employees that still come back to say hello.

      Cons

      Too many D players - although we have gotten rid of most , if not all, of them recently. We to do some better hiring.

      3
      avatar
      Aptora Response
      8y
      I am sorry that you think we have too many "D" players. We see something special in all of the employees we hire. Sometimes they don't work out but, imagine all the great people we would have missed out on if we didn't try. Thanks for your loyalty.
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