1.0
20 Oct 2011
Anonymous employee
Current employee
Arlington, TX
Recommend
CEO approval
Business outlook
Pros
* family-type atmosphere among employees here * scheduling is pretty flexible, since employees are allowed to swap shifts * tips in cash * casual setting
Cons
* major favoritism * employee morale is terrible * mgmt just doesn't seem to care about service staff * bottom line is all that matters * 20% good customers vs. 80% customers exhibiting terrible behavior * mgmt constantly rewards customer's awful behavior so that they return to do it all again * no investigations into wrongful terminations