Used to be great, Leadership has no clue - Customer Service Representative Aon Employee Review

Time off schedule is poor, mandated days count against your pool. Sales goals are out of reach, so bonuses are not paid. Underwriters do not try to get the business, just do paperwork Customer service reps are dedicated. No career path, no mentoring, no support, no overtime Marketing does nothing fresh and exciting. Sales thinks they do it all. Carrier partners in certain areas are horrible (difficult to sell / service) Computer systems are atrocious HR thinks they rule the world, no support