Worst crooks ever - COBRA Customer Service Representative Aon Employee Review

1.0
12 Jun 2017
Recommend
CEO approval
Business outlook

Pros

None worth mentioning in my experience.

Cons

I watched and listened as incompetent coworkers denied legally required COBRA coverage to former employees of client companies, then deny the error over and over, until the employee had to obtain coverage elsewhere, at the last minute, subjecting them to unnecessary stress, costing them thousands in extra money for no reason, and exposing them to a lack of medical coverage. Then they made the now uninsured former employee jump through hoops to try, unsuccessfully, to correct Aon's errors. Horrible, horrible, incompetent group at best, crooked at worst.

Explore other reviews about Aon

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great program

Cons

Small office but they’re getting a new one soon

4.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great role to transition into the insurance industry. Many resources and opportunities to expand technical knowledge. Client visits are great if you like to travel. Lucky to have a manager who doesn’t micromanage. If you’re organized, driven, and good at communicating you’ll do great.

Cons

Can be stressful at times around busy renewal cycles. Travel often depending on industry and clients.

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