Great Overall but Needs Some Work - Clinical Care Provider AnswersNow Employee Review

4.0
31 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Fully remote is great for working parents and covid cautious/high risk individuals. Very fast turnaround for assesaments means it's relatively easy to fill your caseload, or get extra hours if a client is out.

Cons

The pay for performance model disproportionately punishes you for cancelations out of your control. The process for assessments gives way too much time for the writing and not enough time for the actual assessment.

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AnswersNow Response
1y
Many thanks for your review! We are excited to announce that our pay for performance structure is changing 1/1/2025. Base pay will increase from $45K to $70K and all BCBAs will have the opportunity to make up to $90K in annual compensation. This is actually well aligned with market rate, but because we are the only company offering fully remote, BCBA direct services it is a bit tricky to compare our compensation to other models. I'd encourage you to connect with your team lead regarding any questions related to this. Really appreciate the transparency.

Explore other reviews about AnswersNow

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working as a Telehealth BCBA with this organization has been an incredibly positive experience. The flexibility offered allows me to provide high-quality services while maintaining a healthy work-life balance. From day one, I felt welcomed and supported by both leadership and colleagues. What stands out most is the genuine investment in employee growth and development. There are meaningful opportunities to learn, expand your skills, and take on new challenges. The level of support available is exceptional—whether it’s clinical guidance, collaboration, or simply having someone available to help when needed, you’re never left feeling alone. The company also demonstrates a strong commitment to ethical practices and doing what’s best for clients and staff alike. This creates an environment built on trust, integrity, and professionalism. Additionally, there is a strong culture of psychological safety where team members feel comfortable asking questions, sharing ideas, and seeking support without fear of judgment. Overall, it’s a workplace where employees are valued, supported, and encouraged to succeed.

Cons

As with many remote clinical positions, success in this role requires strong self-management and organizational skills. Clinicians need to be comfortable managing their schedules, working independently, and staying proactive in communication. Being open to feedback and collaboration is also important, as much of the teamwork occurs virtually rather than in person. Additionally, those who prefer frequent face-to-face interaction may find the lack of in-person client contact to be an adjustment. While telehealth offers tremendous flexibility and accessibility, it can feel different from building relationships through traditional in-person services.

2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, meaningful mission, and some excellent coworkers. Immediate supervisors may be very supportive depending on who you have.

Cons

Frontline clinicians are expected to compensate for underbuilt systems. There is too much manual tracking, inconsistent processes, and lots of workaround behavior. Leadership culture leans heavily toward utilization/productivity metrics, and your level of experience is not reflected in pay.

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